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Provides management for the support, availability, operation, of tools, such as HP Service Manager. Primarily, includes functions in support of end user needs.
Provides support to Database and Logical data modeling team by acting as a resource manager in scheduling and tracking assignments.
Experience with HP Service Manager is a plus.
Configuration Management
Includes functions related to managing software configurations across the teams. Includes such functions as software build controls, change management, software version control, and IT infrastructure management and control.
Release Management
Includes management of centralized release management softward, including version control, production and software feature freezes, and environment stabilization. Also includes determination of release candidates, management of release dates and maintenance of bug fix status.
Service Experience 5+ years
3+ years Experience preferred
Deep knowledge of diverse technologies
Outstanding negotiation, facilitation, and consensus building skills
Ability to effectively communicate across multiple levels; Ability to communicate technical issues to non-technical individuals
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