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Working with the Branch Policy & Procedure team on developing branch procedures. The Policy & Procedure team is responsible for developing and maintaining policies and procedures used by client Bank branch associates. The ideal applicant will have previous financial services writing experience, process mapping and/or branch banking experience.
Provides business process or systems support that may include duties such as root cause analysis, mapping of current processes or systems, iterative problem definition and hypothesized improvement opportunities. Experience using SIPOC analysis, process maps, and RACI, Six Sigma or other related methodologies. May include facilitation of Kaizen events. May involve re-engineering of existing processes.
Includes facilitation of organizational change and performance measures.
Service experience 5+ years in financial services environment
Related Experience 3+ years BSA experience desired but not required
Quantitative & Analytical Skills Excellent – strategic application of experience; Demonstrated experience supporting business process improvement projects
Methodologies Extensive demonstrated experience in two or more methodologies
Ability to effectively communicate across multiple levels (Executive Sponsors to team members). Influencing skills highly developed.
Proven ability to lead a diverse group towards resolution when faced with ambiguous situations
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